The much anticipated EDUCAUSE annual report Top-Ten IT issues, 2012 reveals key technology trends across the institutional enterprise. In this year’s report, CEOs, CIOs, and VPs weigh in on the key institutional issues of 2012. Top issues include readying staff for emerging technologies and new service delivery models, supporting the “bring you own device” effect that we see on today’s campuses, developing an institution-wide cloud strategy, and improving organizational efficiency and decision making.
This year’s list, the authors point out, transcends the IT “org chart” and instead aligns with two predominant themes: “the IT organization’s obligation to the institution; and the IT organization’s relationship to technology outside the institution.”
That philosophy is succinctly articulated by Rebecca Gray, executive director and CIO of information technology services at Tarleton State University. “My dream is that someday the word ‘technology’ disappears from the discussion as it is represented today and, instead, there is simply a discussion about delivering services that make a difference.”
How did the top 10 issues on this year’s list measure up with areas that are of most importance to you? We’re interested in your views and comments.